Orders are dispatched within 1–3 days. Estimated delivery is 6–12 days. Preparation and delivery are separate stages, and the delivery estimate is not a guaranteed arrival date. Please review these windows before ordering for a time-sensitive occasion.

All products ship free, with no minimum order requirement. We bear applicable duties and related charges. Customers incur no additional fees for those charges. The delivery details entered at checkout should be accurate and complete so the order can be prepared using the correct information.

Review your address and contact details before submitting an order. If you notice an error afterward, use the Contact page to identify the order and explain the correction needed. A request does not by itself confirm that an order already in progress can be changed.

For questions about a delivery, use the Contact page and include the order reference and a description of the issue. Avoid including payment card details or passwords. Returns and refunds are explained separately in our Refund Policy.